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Knowledge base

Getting started

What is Fulfillment Bridge? 1
How to get started with FB? 1
How does Fulfillment Bridge works? 1
Key features Of FB 1
Create your account 3
Connect your website store Or how to integrate Various shops with FB 0
What reporting is available and How do I use it? 0
How to import your products to FB? 0
How to Activate my products? 0

Account Setting

Team members access 0
How to register and login? 1
How to import, edit, activate & delete my products? 1
Add/Edit Shipping or Billing Address 0
How to login and log out from your account? 0
How to Manage Multiple Stores on FB? 0
How to Turn Off or On Notifications 0
How to Close My Account 0
How To Change Your Email Address 0

Order

How Do I create Manual Orders 2
How do I import orders from my Store? 0
Quick process 1
Freeze orders 1
How to Split orders? 1
How to create split orders? 0
How to Cancel oders? 1
How to Synchronize orders? 1
How to intercept orders? 1

Inventory

How to notify your warehouse about your stock arrival? 0
How to check your stock level in your warehouse? 0
How to create Stock Alerts? 0

Shipment

ASN 0
How to Create and approve an ASN? 1
Shipping Calculator 1
Add shipping insurance 0
Export Shipment Data To CSV File 0
How to Delete Shipments 0
How to Cancel A Shipment 0
What happened if shipped parcels are not delivered? 0

Rules

Fulfillment rules 1
Advanced Rules 1
How to cancel subscription with FB 0
Subscriptions and payments 0
Billing information & Transaction History 0
Adding a Credit Card or a Payment Method 0
Payment Rejected / Credit Card Declined 0
How to Add Credit to my Account 0
Updating your payment details 0
How to integrate my accounting system to FB? 0

Returns, cancellation & claims

How to add insurance? 1
How to handle returned orders or How to generate RMA? 1

FAQs

General 1
Eligibility 1
Order Management 1
Return Management 1
Warehousing 1
Pricing & Payment 1
Shipping 1
TAX, Customs, Insurance 1
Others 1
Amazon Related 1

Gifts and coupons

Gifts 0
Coupons 0

Information collected

Privacy policy 0
Opt-out policy 0

Products

How to upload your product 1
How to upload your product 0
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