You may need to upload an order(s) by excel when you are not using an online shop, or your shop is not integrated with Fulfillment Bridge. 

To upload an order(s) by excel: 

  1. Go to Order > Open
  2. Click on "Import orders"
  3. Download template
  4. Input your order details
    *NOTE: If your order has multiple line items, duplicate the row and change the SKU and the quantity only. 
  5. Click on "Select File" and select the order template

    After the upload, you will receive a report of successful orders imported and exceptions generated, only successful orders are imported, exceptions need to be fixed and re-upload your orders.